Privacy Policy

1. Who we are

Nuvio (“Nuvio”, “we”, “us”) provides a tool that helps founders and growth teams find high-intent Reddit posts and draft replies. This policy describes how we handle personal data when you visit our website or use the product.

2. Information we collect

Account information

When you sign up we receive your email address and any profile details you choose to share (such as your name). We use a third-party authentication provider (Supabase Auth) to securely store credentials — we never see or store your password.

Project data you provide

You may give us URLs of websites you own or operate, keywords, and descriptions of your product. We process this content to discover relevant subreddits, score posts, and generate suggested replies.

Reddit content we surface

We use the public Reddit API to fetch posts that match your criteria. The posts and authors we display are public Reddit content; we do not receive any private Reddit data.

Usage and device data

We collect basic logs (IP address, browser type, pages visited, timestamps) and product analytics (which features you use, error events). This helps us keep the service reliable and understand what to improve.

Cookies

We use a small number of strictly-necessary cookies for sign-in and session handling. We may also use privacy-respecting analytics that set a first-party cookie or local-storage entry. You can clear these at any time from your browser settings.

3. How we use information

• To operate and improve the Nuvio product.
• To run the AI features that scan your site, find subreddits, score posts, and draft replies.
• To communicate with you about your account, important changes, or support requests.
• To detect, prevent, and respond to fraud or abuse.
• To comply with legal obligations.

4. AI processing

Nuvio uses third-party large-language-model providers to power features like website summarization, subreddit matching, and reply drafting. The text we send these providers is limited to what’s needed for the feature to work, and we choose providers with policies that prohibit using your data to train their public models.

5. Sharing your information

We don’t sell your personal information. We share data only with service providers that help us run Nuvio, including:

• Hosting & database: Vercel and Supabase.
• AI providers: the model providers used to power our features.
• Reddit: for fetching public posts and, when you choose to reply, opening Reddit so you can post.
• Analytics & error monitoring: to keep the product fast and reliable.

We may also disclose information when required by law, in response to a valid legal process, or to protect the rights, property, or safety of Nuvio, our users, or others.

6. Data retention

We keep your account and project data for as long as your account is active. If you delete your account we remove your personal data within 30 days, except where we’re required to retain it for legal reasons (for example tax records).

7. Security

We use encryption in transit (HTTPS/TLS) and at rest, role-based access controls, and follow industry-standard practices to protect your data. No system is perfectly secure — if you discover a vulnerability please report it to us at d@devkonic.com.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, export, or restrict our use of your personal information. You can do most of this directly from your account settings, or by emailing us at d@devkonic.com. We’ll respond within 30 days.

9. International transfers

Nuvio is operated globally and your information may be processed in countries other than the one you live in. When we move data across borders we use safeguards such as standard contractual clauses to protect it.

10. Children

Nuvio isn’t intended for anyone under the age of 16. We don’t knowingly collect personal information from children. If you believe a child has given us their data, contact us and we’ll delete it.

11. Changes to this policy

If we make material changes we’ll update the “Effective” date at the top and, where appropriate, notify you by email or in the product. Continued use of Nuvio after a change means you accept the updated policy.

12. Contact

Questions, concerns, or requests? Drop us a line at d@devkonic.com and we’ll get back to you.